Why is 2k still up and why have I not been contacted about a refund?

Discus and support Why is 2k still up and why have I not been contacted about a refund? in XBoX on Consoles to solve the problem; It's clear that @2ksports doesn't care about their game anymore, however, Microsoft is beginning not to care about their consumers either. I am... Discussion in 'XBoX on Consoles' started by YoungAFaDes, Jan 28, 2021.

  1. YoungAFaDes
    YoungAFaDes Guest

    Why is 2k still up and why have I not been contacted about a refund?


    It's clear that @2ksports doesn't care about their game anymore, however, Microsoft is beginning not to care about their consumers either. I am inquiring about a refund for both the Xbox Series S console and NBA2K21 and in-game content. The game doesn't work and it's a waste of time to purchase. If Microsoft doesn't start to look into this, we're gonna have another CyberPunk issue where the game gets taken down because people have been complaining SINCE THE GAME CAME OUT, 2k refuses to update us on anything, and kids are spending countless amount of money on something that wa promised to work and doesn't.

    :)
     
    YoungAFaDes, Jan 28, 2021
    #1
  2. Tatersoup19 Win User

    cant download mlb 2k13

    Have the same problem. Was told by Xbox Support on Twitter that there is nothing they can do and to contact 2K instead. Of course 2K hasn't replied yet. Just don't understand why I cannot dl a game I have purchased regardless if it

    is delisted or not. As long as someone has Yaris in their history they can still reload it from there and that game has been delisted for years....
  3. Michael GABERT Win User

    Why have I not been refunded?

    Derek, thank you so much for the information.

    I will be doing this in the future.

    Many thanks,
    Michael.
  4. Dérek Augusto Win User

    Why have I not been refunded?

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Michael, when the subscription is billed on a recurring basis, it is not included in the refund terms. Therefore, it is recommended to cancel before charging.

    What you can do is activate the subscription again, but deactivate the recurring billing so you don't get charged again.

    I am at your disposal for any queries.
  5. Shaggy2000 Win User

    Why have I not been refunded?

    I wouldn't have thought so, it normally takes a few days for a direct debit to be cancelled by the banks.
  6. autana79 Win User

    Will GTA San Andreas come back to the marketplace?

    If this is the case why haven't we been issued a refund for this? I bought the game too but have still yet to play it. If they have taken it from Live like Dreamfall then why no refund?? We paid for this...
Thema:

Why is 2k still up and why have I not been contacted about a refund?

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