why in my shop of windows 10 doesnt appears gears of war 4 ?

Hi there Cayolargo,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with Gears of War 4 crashing on Windows 10.

I recommend trying the following troubleshooting articles for more assistance:

• Troubleshoot Gears of War 4 on Windows 10
  
• Gears of War 4 FAQ
  

Try this out and let us know the results.

Hey FlyingSteven,

Are you signed into the Windows 10 PC with the same account that digitally owns Gears of War 4? If so, navigate to 'My library' within the Windows Store app on Windows 10 and Gears of War 4 should be listed in your library. If you don't see it there, your
Windows 10 PC may need to be updated. You can update your PC by searching 'Check for updates' within the Start Menu.

Hope this helps!

Hello FredFerreira1,

Thank you for posting on the Xbox forums. We understand that some features within Gears of War 4 are not functioning as intended. W recommend making sure that

Windows 10 is up to date. Also, we suggest posting on the
Gears of War forums. This appears to be an in-game issues so the developer can provide additional support. Also, this will give you an opportunity to discuss this issue with fellow Gears of War 4 players in order to find out if this is a known issue with
the game. Be sure to let us know the results!

Hey there,

Don't fret, all Xbox Play Anywhere games such as Gears of War 4 play on both Xbox One and Windows 10 PC. First, make sure your Windows 10 PC has been fully updated with the Anniversary Update. You can find Windows updates by searching 'Check for updates'
within the Start menu.

Once you've done that, open the Windows Store and navigate to the Gears of War 4 product page to install the game. You must be signed into the same Microsoft Account that owns the Gears of War 4 license to be able to download and install the game on Windows
10.

Keep us posted how it goes!

Purchasing Gears of War 4 on Windows 10 PC will automatically unlock the Xbox One version as long as you use the same Microsoft Account that the game was purchased on Windows 10 with. Purchasing any Xbox Play Anywhere game requires no further action to play
it on both platforms.

You can find Gears of War 4 in your 'Ready to install' list on Xbox One. Hope this helps!