Why I'm keep getting charged

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Sounds like there are still some recurring subscriptions that have not been properly canceled yet. First, you must check all your account for any subscriptions that may still be recurring, and follow the steps in this article.

https://support.microsoft.com/en-us/account-bil...

(The link is in English)

If you are unable to find the source of the charges then the best course of action would be to contact your financial institution so they can block and dispute the charges.

I hope this helps.

Best Regards,

Christian.

Hey skittles2010! If you aren't able to use a phone easily, you can always try our chat support on our
contact us page! They'll be able to help you out and won't require a call.

Have you checked all the info, payment acct + other is current, at
http://commerce.microsoft.com ?



If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See
http://tinyurl.com/XBLnumbers ...



but a faster way to speak to a Billing Agent is to go to
http://xbox.com - sign in there if you can - then go to

http://support.xbox.com/contact-us?xr=footnav#0:2:5



Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

why buy batteries, just get a charging kit and your good to go, no need to keep buying batteries

Hello There ! You'll need to contact support and speak to billing. http://support.xbox.com/contact-us regarding your issue.