Why I'd 3 quarters of my xbox screen glitched and how do I fix it

Hello Wendb! I'm Kris and I'd be happy to help you with your question.

What device is this just to confirm? What display are you using (TV or Monitor).

Have you tried a power cycle?

Exactly, why is Sony the one doing something? Anyone that wants to argue this really has no ground to stand on.

If Microsoft dose something good I make it a point to come here and let it be known how good they are doing. But the end of this second quarter is a disaster. I wish them better luck moving forward into quarter 3.

Hi there,

maybe the Magnifier option was enabled. See this link on how to disable or enable it:

https://support.xbox.com/en-US/help/account-profile/accessibility/use-magnifier

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











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Respectfully,

Hello amanda ballard1,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are trying to fix the screen tearing that occurs when using YouTube app. Let us check and see on what we can do to help address your concern.

We will be asking few questions to help us isolate the issue further.

1. What device are you using to access YouTube app?

2. When does the issue happen?

3. What troubleshooting steps have you done so far to help resolve your concern?

4. Can you send us screenshot of the actual picture? Make sure to conceal any personal and sensitive information.



We will be discussing more on how to resolve the issue once we gather the needed information



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,