Why i have a low download speed ?

ivaylo stanev1 · Apr 11, 2023

Hello, I am Ivailo. Unfortunately I am experiencing the same issue with your Xbox and Microsoft Store App where games are downloading extremely slowly or the download isn't starting at all. I've tried all recommended troubleshooting with no result. Would it be possible to look into this from your side?

:)

Rostom L

Hi there!

I am sorry to hear about what happened. Let's do our best to get this sorted out.

When did this issue start to occur?
May I know what steps have you already tried so far?

To further isolate the issue, I recommend that you use or connect to a different network connection. You could use your mobile data hotspot and see how that goes. You could also factory reset your router to reset its configuration if the issue is related to your router.

PaperyBridge205

It could be possible somebody is (DDOSING You (Hacking you) try changing internet providers.

It is VERY VERY possible that you have very low download speed I think you have to be above 7 download speed

for very little lag because my download speed is 15.80 mbps.

--------------------------------------------------------------------------------------------------------------------This is my download speed

Download Speed : 15.80 MBPS

Ping : 17MS

Upload Speed 0.50 MBPS

I don't know why your lagging this is the solution that I think try using wired.

Hope this helps.

MasterMc1

You need to check your internet speed if you have low speed the game will download slow

JeffersonTorres89

after changing some settings my connection improved, it's not optimal but now it's acceptable to play and watch videos, thanks everyone.

VibroPlex

Please disable both UPnP and DMZ as they interfere with the Port Forwarding, which is the fastest method of making sure the Port 3074 packets reach the Xbox quickly. For more background on Ports, see
whatismyipaddress.com/port

Please also do a sequential power cycle abd clear the System Cache, the first steps in clearing connection problems. The order and timing of the steps is important to success:

1) turn off the Xbox and unplug its power supply at the back then

2) unplug power from the Motorola.

3) Wait at least 5 minutes then replug the Motorola power.

4) Wait 'til the light on the front of the Motorola which says ONLINE is on solid (not flashing), then plug in the Xbox and turn it on.

5) From the Home Page, tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

6) Select Storage (or Memory if Storage).

7) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

8) When asked to confirm storage device maintenance, choose Yes.

Why i have a low download speed ?