Why I can't sign in into my account

Hello, I did a quick search regarding this error and found an occurrence in our community that maybe I could help.

https://answers.microsoft.com/en-us/windows/for...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Just to make sure, are you trying to sign in on your Xbox console or Windows PC?

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

May I have the exact error you are getting when you tried to sign in?

Please give us an update. Thank you very much.

windows PC. i dont have an xbox

Why can't i sign to my account i have try everything