Why I cant Change my Xbox settings when im in Microsoft family?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you can't change your account settings by signing in to https://account.xbox.com/settings, it means that the system detects your account as a child account.

If you're still a minor, you need to ask an adult to add you as a member by signing in to https://account.microsoft.com/family. Once you're added as a member, kindly ask them to sign in to https://account.xbox.com/settings so they can manage your settings.

Also, with the failed login error. You may need to make sure that you're signed in on the same Microsoft account both on Xbox App and Xbox Console Companion App, this is important as well.

Thanks for helping. I really appreciate it. But when i click that link it shows me why i cant change my privacy settings. İt says that i am a member of a family. But the thing is, i am not. And i am not under 13. So do you know why that happens?

... i need a parent to change the settings. Im an adult so why cant i play online?

Please go to
https://account.xbox.com/settings and try to change your online and privacy settings there.

If you get a page describing how to add a child account to a parent account, you probably entered an incorrect birthdate when you created your account.

Unfortunately, you can't change the birthdate on your Xbox account to make you an adult, so you will need a parent with an adult account.

The parent has to sign into their adult account and go to
https://account.microsoft.com/family and add your child account to the family. Then the parent has to go to
https://account.xbox.com/settings and make the necessary changes for you.

Hello, JudyZB0909. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Unfortunately, child accounts cannot change their Xbox profile privacy settings. Doesn't matter if they are on a family group or not.

Also, changing your Microsoft account birthdate does not change your Xbox profile birthdate. So if you try to change it to make yourself an adult, it will not work. The Xbox profile birthdate is set when you create your Xbox profile and cannot be changed.

Your only option here if you need to change your privacy settings is to enter the family group again and ask your parents to change it for you. The parent that invite you to the family group will be the one who will need to change your privacy settings.

For a detailed tutorial on how to do it, please refer to:
https://support.xbox.com/help/family-online-saf...

Feel free to ask back any questions you might have.

funny how that link brings you right back to "why cant i change my privacy settings?" like what that just does not help.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

If it doesn't allow you to change your Privacy Settings it means the system is detecting that you're on a child account. In this case, you need to use an adult (organizer) account from your Family Group to change your Privacy Settings.

To do this, kindly sign in the adult (organizer) account at https://account.xbox.com/en-us/Profile?xr=mebar... and from there, you'll be able to change your Privacy Settings. Make sure that all settings under the Privacy tab and Xbox One/Windows 10 Online Safety are set to "Allow" or "Everyone". It should be like the screenshot below.

Also, make sure to set these settings to "Allow"

- You can see and upload community creations

- You can communicate outside of Xbox Live with voice & text

- Others can communicate with voice, text, or invites