why have my time played stats reset for some games that i have played? for example my black...

Hi Razor Pug 6

We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.



Please create a new topic to discuss these concerns by clicking on this link: Create a new question or start a discussion (microsoft.com)



Regards,



Microsoft Community Moderator

Hi Razor Pug 6



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with games played on your specific game like your Black Ops 3. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

We just want to set your proper expectations that on this specific issue that you are facing is that there are possible factors that may land on this kind of concern. One possibility is that there might have been a glitch or bug in the game or the platform you're playing on. Another reason could be that there was a data synchronization issue between your local device and the game's servers.

Based on your description, you are playing Black Ops 3 on your Xbox, and it seems like there is no specificality on what platform you are playing that game with.

To get started, I'd like to ask a few questions to better understand the problem that you're facing:

• Are you playing the game on an Xbox Console or PC?
  
• When did this issue had started on your game played had been decreased?
  
• Are you signed on the correct profile or account on where you have checked your game played?
  

We are asking these kinds of questions so that we can really isolate on this issue of yours specifically in order for us to understand more about the issue that you are facing if you are as well using an Xbox Console or PC so that we can try to troubleshoot on what platform you are playing Black Ops 3 on your end.

In addition, for your reference, you can try to utilize this support link for any steps that you can try: Troubleshoot game issues on Xbox



Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

I was just making an example, i have no idea what his stats are. and i surely CBF checking some randoms previous games played.

I am playing on series x. I have friends playing with me that have time played being properly tracked but not me one for some reason. I have tried all of Xbox supports troubleshooting and no one can offer any help.

I'll suggest you report it. You can see how to do that here https://support.xbox.com/en-US/help/account-pro...

Apologies for the inconvenience.