Why have my jigsaws been put back to the start

Discus and support Why have my jigsaws been put back to the start in XBoX Games and Apps to solve the problem; One completed jogsaw and one three quarters completed are now in bits - why have I lost them? 4a4bb51c-b9ea-4a87-8e1b-233dde8db5a8 Discussion in 'XBoX Games and Apps' started by FaultedNine9765, Apr 26, 2017.

  1. FaultedNine9765
    FaultedNine9765 Guest

    Why have my jigsaws been put back to the start


    One completed jogsaw and one three quarters completed are now in bits - why have I lost them?

    :)
     
    FaultedNine9765, Apr 26, 2017
    #1
  2. SewingStitches5
    SewingStitches5 Guest
    jigsaw wont load puzzles

    click on jigsaws starts to load and when boxes come up to click on what you want it jumps back to main puzzle screen been doing for 2 days please fix
     
    SewingStitches5, Apr 26, 2017
    #2
  3. Steepndeep65
    Steepndeep65 Guest
    Jigsaw is not signing in

    And again, like everyone else I am having trouble signing into Jigsaw. All the jigsaws have reset to the start format.
     
    Steepndeep65, Apr 26, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Why have my jigsaws been put back to the start

    Hey there, Faulted!

    This can happen if users are not signed in to their account when playing games, or playing offline and then going back online. This can cause the online version of the save to sync with the offline, and sometimes they revert back to how they were before
    the user went offline.

    If it happens again and you're playing online the entire time, please let me know! I'd like to dig further into it with you, so post back with what collection and puzzle it did it on so I can test here. Why have my jigsaws been put back to the start :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 27, 2017
    #4
  5. Misses Quinzel Win User

    Why have my jigsaws been put back to the start

    Hey there, Faulted!

    This can happen if users are not signed in to their account when playing games, or playing offline and then going back online. This can cause the online version of the save to sync with the offline, and sometimes they revert back to how they were before
    the user went offline.

    If it happens again and you're playing online the entire time, please let me know! I'd like to dig further into it with you, so post back with what collection and puzzle it did it on so I can test here. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  6. SpyShadow Win User

    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
  7. Natalfever118 Win User

    Microsoft Jigsaw Puzzles - error code 0x803F8001

    Hi

    I have now been able to download Microsoft Jigsaw from the store but it has not connected to the cloud to reinstate all my series. Jigsaw downloaded every single series treating each as new. I certainly don't want to rebuild all the series again.

    Any suggestions how to get my scores and series back from the cloud?
  8. HumbleIsland872 Win User

    0xC03F300D error code logging in to Microsoft Mahjong

    Obviously nobody has an answer to why Microsoft Mahjong and Jigsaw show the error message 0xC03F300D. I have been using these games for the past year and only resuled in needing to reload Jigsaw 3 times, but it worked each time. Now it loads up but just
    gives an error message.
  9. RarefiedHalo67 Win User

    Microsoft Jigsaw Puzzle

    I have three Jigsaws that are not downloading, why!
Thema:

Why have my jigsaws been put back to the start

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