Why hasn't the new update been released for asphalt 9

Gameloft said they was waiting on microsoft for a update on their update they won't tell us anything but that their waiting on microsoft to approve the update.

Hi Amber, I’m Ryan.

This is a known issue as officially confirmed by the developers here:
https://gameloft.helpshift.com/hc/e...-why-update-for-windows-is-not-available-yet/

Please contact Gameloft Support directly if you have further questions regarding this.
https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

Here to help.

Okay, you’d need to ask Microsoft then. They’re the only other ones who can confirm why it hasn’t been approved yet. We don’t have access to information on this as we’re mostly just fellow gamers here on the community forums.

You can contact Xbox Support at https://support.xbox.com/contact-us

Or on Twitter:
https://twitter.com/XboxSupport

https://twitter.com/microsofthelps

Asphalt 9 Legends is a Windows 10 only game, hence why you cannot download the game with Windows 8. Check the system requirements on here

https://www.microsoft.com/en-us/p/asphalt-9-legends/9nzqpt0mwtd0?activetab=pivot:regionofsystemrequirementstab for confirmation.

I have the same problem the only thing is that I still in old version of the game 4.2.oj Microsoft them self have still not release the new version of asphalt 9 update so there for cant get new season and play multi-player . But all other like apple,android, Nintendo, all got there update but Microsoft don't know what the hold up but not happy at all