Why hasn't my Minecraft Java Edition not been recognized as purchased when Mojang charged...

Hi! My name is Ben an Independent Advisor and hope you are doing well.

With regards to your issue, is the order showing via https://account.microsoft.com/billing/orders page when you sign in your account used to purchase?

If the order is showing on the list, meaning it has been purchased successfuly. But if the order is somehow not showing, the charge is mostlikely didn't go throught and the charge will be reversed.

I suggest to check your account as well and your payment provider to see if the charge went through just so we can clarify if the game transaction was processed.

Please don't provide any personal information for security and privacy purposes. Looking forward to hearing back from you so we can further assist.

Kind regards,

Ben

Yes I purchased Minecraft Java Edition on my Mojang account

Yes you have the Java Edition. Players who have purchased Minecraft: Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free by visiting their Mojang account.
Log into account.mojang.com, and under the “My Games” heading you will find a button to claim your gift code. If you purchased Minecraft: Java Edition
after October 19th, 2018, the button will not be there, so if you’re unsure of when you purchased Minecraft: Java Edition, that’s a good way to check. Pressing the button will generate a token and send you to a Microsoft redemption page.

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.

That’s odd because if this is the Minecraft for Windows it will be purchased through Microsoft Store. The Minecraft that can be purchased through Mojang is Minecraft Java Edition.

Kindly make sure that you’re signed in under the account where the Mojang account was migrated. Please try other Microsoft accounts as well.

Thanks Francia, maybe i am mistaken and it is java edition that I own.
I would like to add that when I log into minecraft.net and click on 'Get Minecraft' > 'Minecraft Java Edition' it gives me a download option NOT a buy option and says beside it "Already own Minecraft? Download it again."

I have submitted a ticket to Mojang with screenshots of everything so hopefully, we will be able to figure this out soon.