Why hasn't my gamertag updated?

Discus and support Why hasn't my gamertag updated? in XBoX Accessibility to solve the problem; I have changed my gamertag to GunsNGenerals but for some reason every time I open up the app it shows my old gamertag. How do I fix it to display my... Discussion in 'XBoX Accessibility' started by GunsN'Generals, Jun 24, 2023.

  1. GunsN'Generals
    GunsN'Generals Guest

    Why hasn't my gamertag updated?


    I have changed my gamertag to GunsNGenerals but for some reason every time I open up the app it shows my old gamertag. How do I fix it to display my updated username?

    :)
     
    GunsN'Generals, Jun 24, 2023
    #1
  2. Tezzarrific Win User

    Why hasn't my gamertag updated?

    too many characters in the tag you cannot have 13.
  3. Jonny306 Win User

    Why hasn't my gamertag updated?

    Hello there!

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    I do look forward to resolving this problem together! :)

    With the changes to the Gamertag system back in 2019. We are now provided our OG tag that will be present in older titles that don't support the new Tag system just yet and we will have the new tag we create that will appear in games released after 2019 so essentially, we will have 2 tags.

    Tags can take up to 24 hours to update as well.
  4. Jonny306 Win User

    Why hasn't my gamertag updated?

    You are welcome.

    Have a wonderful weekend! :)
  5. Sarah B2 Win User

    Why hasn't my gamertag updated?

    As expected then! Shame they don’t say that when kids choose them, but a lesson learnt!

    Thanks for the reply :)
  6. Smwutches Win User

    Why hasn't my gamertag updated?

    Yes. Since the symbol is not recognized everywhere, the old tag is kept and used in areas that do not support the symbol.
Thema:

Why hasn't my gamertag updated?

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