Why has xbox taken dlc out of my account even though I brought it over a year ago?

Discus and support Why has xbox taken dlc out of my account even though I brought it over a year ago? in XBoX Games and Apps to solve the problem; I brought a dlc on dead by daylight both the "Hour of the witch" and the "Shattered bloodlines" dlc however when I logged in today they have been taken... Discussion in 'XBoX Games and Apps' started by Alex Smit2, Apr 11, 2023.

  1. Alex Smit2
    Alex Smit2 Guest

    Why has xbox taken dlc out of my account even though I brought it over a year ago?


    I brought a dlc on dead by daylight both the "Hour of the witch" and the "Shattered bloodlines" dlc however when I logged in today they have been taken out of my account and its making me pay for it again. I have the character progressed in the game which means I had the character and proof of purchase but for only of the dlcs? Pls help

    :)
     
    Alex Smit2, Apr 11, 2023
    #1
  2. DeniqL Win User

    Why has xbox taken dlc out of my account even though I brought it over a year ago?

    Hi,Alex! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Let´s first try deleting the account´s cache

    Delete account Cache

    Remove Account:

    1. Press the Xbox button.

    2. Select System > Settings > Account > Remove accounts.

    3. Select the account that you want to remove, and then Remove.

    4. Close.

    Power Cycle:

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Add Account:

    1. Press the Xbox button.

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

    3. Enter the Email Address and the Password.

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    After that, look for the DLC content again.
  3. SHaDoWz Is BacK Win User

    DLC License Issue

    ^^ I don't even own a Jtag, so how could I be offering cheats? Who are you to say what really happend? All you're looking at is the general reason why I was banned. Anyway, that ban was over a year ago, the point is, it is ridiculous that I can't use the
    DLC that I purchased even though its on my harddrive. But thanks for the answer, sorry that I got pissed guys.
  4. Heather Mckenzie1 Win User

    XBOX on Minecraft ruined my account

    I migrated my account a long time ago. I have been playing on a microsoft account for well over a year. This is something new. I have never seen XBOX on minecraft. Why is it even there on PC???? I basically no longer have a microsoft account its an xbox account with a new name. I has just overwritten my old account and now asking me to buy again.
  5. Defuze VI Win User

    Your Fav Title of 2011 thus far....

    Haven't even bought a 2011 game this year, can't say anything has taken my fancy.

    Looking forward to the last 4-5 months of the year though.
  6. x1Bocephus1x Win User

    borderlands underdome dlc freezing xbox

    I have the same issue and this downloaded fine when I bought the game with DLC over a year ago. I purchased a second 360 for the rec. room and was downloading all my content to the new console and this IS THE ONLY DLC that freezes my Xbox. It stops at
    4%. I just downloaded hundreds of different addon content and arcade games that are in my account since I bought my first 360 when Halo 3 launched some five years ago. This is the ONLY DLC that freezes it up. Nothing in my network has changed over the years.
    [REMOVED] This is unacceptable! I will not waste hours playing around with this. MS support needs to escalate this to the proper people and get this fixed. As a previous poster suggested it has to be a new MS update that is interfering
    with this DLC as it worked fine before. If you spent the 800 points I would suggest calling MS support and ask them to credit your points back. They did this for me years ago with an arcade game I bought that had the same issue. IIRC I waited about a year
    and then it finally started working again.
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Why has xbox taken dlc out of my account even though I brought it over a year ago?

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