Why has my Xbox Wireless Headset stopped working on Fotnight Party chat?

I firmly believe the issue may not be related to Fortnite itself. I've encountered the same problem as the original poster, but only when using my Xbox Microsoft Wireless Headset. It's important to note that this problem does not occur with my Turtle Beach or HyperX wireless headsets; it's exclusive to the Microsoft one. Given that IMO the Microsoft headset provides superior audio quality and comfort, I'd appreciate assistance in identifying the root cause of this problem and finding a solution.

Hello Harry Canobie-Green,

Thank you for posting in the Microsoft Community.

I can see that you already have checked all the options needed in for party-chat to work.

I'd like to know if you are also using Discord while playing fortnight and using party chat?

If yes, try not to use discord.

You may also perform the troubleshooting here: Troubleshoot audio problems in parties on Xbox | Xbox Support

If this still doesn't work, I suggest for you to contact our live support team for assistance. It’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Thank you for your reply.

No, I don't use discord at all.

Today I have also tried resetting my xbox settings and uninstalling then reinstalling fortnite.

There seems to be an issue with my Wireless headphones - only when playing fortnite.

The headphones work playing other games on the xbox, and fortnite party chat will work if I plug in wired headphones.

I've owned the Microsoft Xbox Wireless headset for approximately a year, and it consistently exhibits exactly the issue you've described. When using Fortnite’s in-game chat on my Xbox One, I can hear the game audio just fine, but I cannot hear anyone chatting, although they can hear me.

The only time I managed to get it to work sporadically was when I applied physical pressure to the outside of the left earmuff against my ear or head. It's as if there's a problem with the knob that regulates the game/chat mixer. Strangely, this issue only occurs with Fortnite's in-game chat and not with Xbox Party Chat so it’s probably a fluke.

I'd appreciate it if you could let me know if you've discovered a solution for this problem. In the meantime, I've resorted to using other headsets.

Hello,

Since this issue is isolated with Fortnite, Kindly open a ticket with Epic Games on this issue.

Epic Games Technical Support & Customer Service | Epic Games