Why has my xbox app stopped working since the recent windows 10 update?

Hello Denise,

Thank you for posting here on the Xbox forums. I have a step that may help you out. Select the Start button > Then
Settings icon > Then Accounts , then find the Microsoft account you used to sign in to the Xbox app and select
Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.

Hope this helps!

It started working again. It started working after the computer restarted for the last Windows 10 update. The Xbox app started on its own after that restart and has been working ever since.

I just tested this out on the xbox app beta since it has been updated and it still doesn't work unfortunately. I did try reinstalling windows 10 pro but it didn't work unfortunately.

Hi,

One possible reason as to why you're encountering issues with connecting the controller while streaming using the Xbox app on Windows 10 is due to an outdated device driver. Other reasons are corrupted profile data and compatibility issues with the controllers
and your Windows 10 PC.

We suggest checking if there are updates available for your Xbox controllers on Windows 10. Refer to

How to update your Xbox One Controller on Windows 10 for the steps.

Note: Make sure to restart your console and your Windows 10 PC after updating.

Do get back to us with the results. We'd be glad to provide you additional assistance.

No, you are part of the problem. Stop saying its a driver issue. The drivers are fine and all controllers work for other games apart from the xbox app. Please stop with this nonsense.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this LITTL3

Can you double check if everything in your system is up to date?

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

After that restart the PC and try again

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If maybe the issue persist and in order to isolate a bit more the problem. Can you try starting a remote play session using a different PC or using the Xbox mobile app available in phones?

And please tell me what's saying next to / below NAT type:

In your PC: Open the Xbox console companion app > settings > network

Xbox: Go to settings > general > network config