Why has my world been deleted after a crash

Hi, I am Mariano, an independent advisor from the Microsoft-Xbox community. I am sorry you are going through this issue, let us try to fix it

Can you specify which console it is? Series X|S, ONE, other.

Were you playing online with your Xbox account logged in?

If so, the world may have been saved to the cloud and can be restored automatically.

I recommend:

1. Completely restart your console (hold down the power button for 10 seconds).

2. Log back in and open Minecraft.

3. See if the world appears in the list. It sometimes takes a few minutes to sync from the cloud.

Can someone help I have been playing Minecraft for a long time, and the amount of world I have has built up to the point where I cannot create more world without thtem corrupting but every time I go 2 delete all the worlds, my game crashes. How do I fix this?

Without losing my purchases

ok found the world save files copied them. Uninstalled and re-installed Minecraft for windows 10. After installing and updating created a new world, after 10 minutes of playing the game crashed while digging dirt. So this is the 3rd instance of the game
crashing while mining/digging... I would say in total in the last 3 days my game has crashed probably close to 300 times.

Hello estelle celesti,

Thank you for posting in Microsoft Community.

Based on your description, your Minecraft worlds were deleted after the game update. Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

There could be an issue with the previous update that cost you your worlds. For update concerns, we recommend you reach out to support. However, for your lost or deleted world recovery you might need to recreate it if you did not find it on the location stated by game support from this link: Managing Data and Game Storage in Minecraft: Bedrock Edition | Minecraft Help.

Reach out to Minecraft Support using this link: Submit a request – Home (minecraft.net)

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!



Sincerely,



Microsoft Community Moderator

Hi there! This is Virginia O.

I understand that you are experiencing issues with Minecraft world that has been deleted.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Are you playing Minecraft on an Xbox console?

Or you play the game on a Windows PC?

Please give an update in order for troubleshooting steps will be given on the correct platform.

Thank you very much.