Why has my purchase history between 2012 and early 2013 as gone missing??

Discus and support Why has my purchase history between 2012 and early 2013 as gone missing?? in XBoX Games and Apps to solve the problem; I contacted xbox Support about me losing my Grand Theft Auto San Andreas for Xbox 360 when I downloaded Grand Theft Auto definitive edition. my Xbox... Discussion in 'XBoX Games and Apps' started by Aiden345, Aug 23, 2023.

  1. Aiden345
    Aiden345 Guest

    Why has my purchase history between 2012 and early 2013 as gone missing??


    I contacted xbox Support about me losing my Grand Theft Auto San Andreas for Xbox 360 when I downloaded Grand Theft Auto definitive edition. my Xbox said I do not own this game but previously I played san andreas xbox 360 Edition on my xbox series x /one Without no issues and without no other accounts being on my console just my main account.



    Now, Xbox support is saying I do not own this game, and I do not own other games. What went missing between 2012 and early 2013, like other purchases like Xbox Live, for example.



    I was just wondering if there is another way to fix it without calling Xbox support or if I can make a complaint without calling Xbox support as well. I have seen other people online complaining about the same issue with lost purchase history

    :)
     
    Aiden345, Aug 23, 2023
    #1
  2. Aiden345 Win User

    Why has my purchase history between 2012 and early 2013 as gone missing??

    I don't have any of my emails before 2017 so I might have accidentally deleted all my emails then or something else happened.

    Thank you for getting in contact with me
  3. EzequielNeves19 Win User

    Why has my purchase history between 2012 and early 2013 as gone missing??

    It really is a very strange situation that happened to you, because I believe that support should try to help you get your games back.
  4. EzequielNeves19 Win User

    Why has my purchase history between 2012 and early 2013 as gone missing??

    Hello Aiden345 how are you?

    My name is Ezequiel I'm an Independent Consultant.

    I believe the only way you have to resolve this issue is through support.

    About your purchases made between the years 2012 to 2013, you can view the receipts received from transactions in your email, check if you have the ids of the transactions carried out.
  5. x iTzBarnett Xx Win User

    Tenure Reset Again...

    Here's my Tenure history:

    1. It turned "4" in November of 2012

    2. Got reset in early January of 2013

    3. Fixed on January 17th, 2013

    4. Reset AGAIN on April 2, 2013
  6. quentenfelder Win User

    release date for ultimate marvel vs capcom3 on games on demand

    The release for the game U. MVC3 to be on Demand is supposed to be scheduled to be released in the end of 2012 to the early months of 2013
Thema:

Why has my purchase history between 2012 and early 2013 as gone missing??

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