Why Fortnite still crashes/quits unexpectedly on Xbox Series S

Hi German, I hope you're doing well. I am an Independent advisor and I am here to help you.

Let's perform troubleshooting steps on your console but please let me know if you have already performed the steps so we can proceed to the next steps needed.

If an external hard drive is plugged into your console, please unplug your external hard drive for us to determine what is causing this issue. Please do not plug in your external hard drive while we perform troubleshooting steps.

Please follow the steps to Power Cycle your Console:

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Once done, kindly check if you will encounter the same issue. If the issue persists, please continue performing troubleshooting steps on your console.

Please follow these steps but don't worry; you won't lose anything as long as your console is connected to the internet. Please be reminded that resetting your console will remove the accounts currently signed in on your console but you can add them back and you will need to set the account as Home Xbox if there are any.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and Keep my games & apps.

Once done, kindly check if you will encounter the same issue.

Hello Alexis Lamothe,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to play Fortnite on higher FPS and resolution. However. the Xbox Series S does not support 1440p resolution at 120fps for Fortnite. The maximum resolution supported by the Xbox Series S is 1080p at 120fps. However, you can still enjoy playing Fortnite on your Xbox Series S at 1080p and 120fps.

Hope I helped!

YanYannn
Microsoft Community Moderator

I've disabled FPS boost and it still crashes (Series S)!!!

It crashes on me no matter what console I'm on I'm so sick of app crashing on me every 30 minutes i use xbox series s series x and pc and still does same thing app crashes and I have to start it back up

It's only certain games. The games that crash are "The Finals", "Fortnite", "Rainbow 6 Siege", "Path of Exile" to name a few. Other games such as "Balatro" and "Warframe" do not crash. I have even bought a small fan to place on top of the Series X to help with airflow but the crashes still happen.