Why everytime i turn on my xbox series x the Home Screen freezes?

It's so annoying, when i'm working from home I have to unplug my series X because everytime i turn on my xbox wireless headset for a teams metting, it will turn on my series X........ so annoying.

I will have to wait until my dad go to sleep because he's on his Xbox series X now .

I have powered cycle my Xbox series X and still it says that am on the home screen when am on Disney plus .

Am at a total loss of what is happening with the apps

I bought the headset and i still like my turtle beaches better for hearing footsteps. But im huge about xbox so i got this new headset for when my turtle beaches get low on battery. But wow does it make me so mad it literally shuts my xbox off everytime. I thought the first time something weird was just going on and it was a one time thing but I literally cant turn on the headset while my series x is already on or it will turn it off. Why hasnt it been addressed??

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

That's not normal to be honest. This time, I'll be providing you a step to restore your console to its factory defaults to remove all potentially corrupted files that can interrupt you from using the console’s full potential. Nothing to worry as everything will stay intact, you just need to sign in using your account. No games or apps will be deleted. Make sure you know your emails and password, okay?

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

I recently bought need for speed hot pursuit remastered and i installed the game. It loads but when i go to hit the button to advance it just takes me back to the xbox home screen everytime. I have uninstalled and reinstalled 3 times and doesnthe
same thing every time.

The same thing has happened to me, I'm using the series x and started to think maybe something wrong with my xbox until I read your having the same issues