Why dose my screen go black specifically on hdmi2

PuRe kill 3 · Jan 15, 2024

So some times when I want to play a game and I switch to hdmi2 my screen will be black, I can here the xbox sounds but it's a black screen and it's not a flicker, the moment I switch to hdmi2 the screen gose black, but I can see the volume and everything just not the Xbox screen. The last time this happened it just fixed its self I don't know why or how?

:)

Sodangidni

Hello, PuRe K. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear that your Xbox is not displaying video when you connect it to the HDMI2 port on your TV.

Not only that, but I would like to ask, does connecting a different device to the HDMI2 port cause a similar behavior?

If not, I would like to ask if you tried using a different HDMI cable, or what other procedures you tried on both your TV and Xbox to fix this issue?

I'll look forward to hearing from you.

Kind regards,

Arturo.

kev edin

This is happening to me , but I'm in the insider's. It's a black screen but if I hold the xbox button it dose show the option to shutdown or restart. If I back out of it my home screen shows. Strange one . 🤔

VXS0

Creed IV Black Flag Dose the same for me i dont know why but it has always stopped the installing

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with Call of Duty Black Ops 6 being routed to a private match.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

If your "Black Ops 6" keeps going to private match, it could be due to a few reasons: a network connectivity issue, a problem with your online privacy settings, a game glitch, or you might be accidentally selecting the private match option when trying to join a public multiplayer game.

Please check your online settings to ensure you're allowing multiplayer access. You can check it on this link: https://www.xbox.com/en-US/user/settings/privac...

Kindly verify your internet connection that it is connected and the network is stable as well.

If the issue persist after performing the troubleshooting steps, kindly restart the game. And make sure that the game is up to date as well.

Thank you for your cooperation.

Alvaro A-

Thank you for the update. Can you confirm if you were able to reach the Xbox startup troubleshooter? Does your Xbox displays anything during startup? You shared that you tried to use a different monitor and you got the same results, correct?

Please note that this is a public forum, I will be responding you in short period of time and regret for a delay in response. As I am merely a fellow user trying to provide insight and information that may be helpful to others

Regards,

Alvaro

Why dose my screen go black specifically on hdmi2