Why don't my screenshots on Xbox One upload to OneDrive?

Hello,

Thank you for posting in Microsoft Community.

We understand that you are trying to upload your screenshots from Xbox One to OneDrive. There could be several reasons why your screenshots on Xbox One are not uploading to OneDrive - limit of 10 GB captures has been meet, the automatic upload was disable or capture is no longer available. Here are some troubleshooting steps you can try:



Clear your Xbox One cache:

• Clearing your Xbox One cache can help resolve issues with uploading screenshots to OneDrive. To do this, press and hold the power button on your Xbox One for 10 seconds to fully power it off.
  
• Then, unplug the power cord from the back of the console and wait for 10 seconds before plugging it back in and turning on your Xbox One.
  

Check your OneDrive storage:

• Ensure that you have enough storage space on your OneDrive account to upload the screenshots. Free storage of OneDrive is 5 GB if you exceed, you may need to upgrade the storage to 1TB which is included to Microsoft 365 subscription.
  

Check your OneDrive settings:

• Make sure that your OneDrive settings are configured to allow uploads from your Xbox One.
  
• To do that, go to Profile & system > Settings > Preferences > Capture & share > Automatic uploads. You can enable automatic uploads for OneDrive, the Xbox network, or both.
  

If none of these steps work, please provide us a screenshot of the issue and details about the storage.

Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

I have the same issue but only for screenshots.

Video clips work OK and get uploaded to OneDrive, whereas screenshots say they are uploading/uploaded but then never appear in my OneDrive anywhere.

Clearly an issue on Microsofts end but they don't seem to be able to acknowledge that... Yet.

Hi,

Open Upload Studio -> Manage Clips -> change the layout so the clips/screenshots are listed -> select the clips you want -> upload to OneDrive -> then Upload

after they uploaded check your onedrive on the computer and then you can download them.

I just uploaded them.

Thank you, I totally forgot that I could use my onedrive for this!

Now I don't need to go through the nightmare of uploading my 466 clips and screenshots one at a time.

Is it normal for onedrive to take some time loading all my clips? so far only 2 clips are in the folder.

Hi,

Open Upload Studio -> Manage Clips -> change the layout so the clips/screenshots are listed -> select the clips you want -> upload to OneDrive -> then Upload

after they uploaded check your onedrive on the computer and then you can download them.

I just uploaded them.

Thank you, I totally forgot that I could use my onedrive for this!

Now I don't need to go through the nightmare of uploading my 466 clips and screenshots one at a time.

Is it normal for onedrive to take some time loading all my clips? so far only 2 clips are in the folder.

It can take awhile, after completion wait about 15min to 1hr depends on the amount of clips and screenshots can take awhile for them to appear in the onedrive.