Why dont i HaveQuantum Break Preorder codes (AW, AN, QB W10)

As I responded in your
previous post, the codes for Alan Wake and the Windows 10 version began going out on launch day. You should receive them within 7-10 days of that. If after the 7-10 days has past and you still do not have your codes you can repost and Support will be able
to assist you.

http://support.xbox.com/en-US/xbox-one/games/quantum-break-preorder

Hey, Aj6627! Mira's information isn't unhelpful at all! You made the purchase on the 5th (the system goes off of GMT). It takes 7-10 days before your items will be sent to you. If it hits the 16th and you still do not have your codes, please post up a new
thread so that we can look into it further. Thanks for understanding!

Miramirajane, that is entirely unhelpful. Thank you for trying though.

The AN and AW codes were already sent out to those who preordered. I haven't received mine.

I think it is because of the fact that Microsoft glitched my purchase date somehow.

The codes for Alan Wake and the Windows 10 version began going out on launch day. You should receive them within 7-10 days of that. If after the 10 days (April 15th) you still do not have your codes you can repost here and Support will assist you.

http://support.xbox.com/en-US/xbox-one/games/quantum-break-preorder

Hi Aj6627,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

So you should be able to receive all the codes by this week. If not, please post again to this forum section so our promotions support team can further assist you.