Why don,t you ask your customers if they want to renew a subscription rather than take it...

Discus and support Why don,t you ask your customers if they want to renew a subscription rather than take it... in XBoX Accessibility to solve the problem; The practise of taking recur billing is sharp practise. Why don,t you ask your customers first. I have cancelled my subscription but am unable to get a... Discussion in 'XBoX Accessibility' started by monty hewitt, Nov 19, 2022.

  1. monty hewitt
    monty hewitt Guest

    Why don,t you ask your customers if they want to renew a subscription rather than take it...


    The practise of taking recur billing is sharp practise. Why don,t you ask your customers first. I have cancelled my subscription but am unable to get a refund. Thanks a lot!

    :)
     
    monty hewitt, Nov 19, 2022
    #1
  2. monty hewitt Win User

    Why don,t you ask your customers if they want to renew a subscription rather than take it automatically. Sharp practise to me.

    When l purchase a service it can take a while to assess it's value. That's why most people do not press the cancel the auto renewal option. You are trying to condone a very bad practice.
  3. Smwutches Win User

    Why don,t you ask your customers if they want to renew a subscription rather than take it automatically. Sharp practise to me.

    I mean, you can turn it off immediately after making the purchase so you don't forget. That's not on Microsoft. Otherwise, you agreed to it when you completed the transaction.
  4. monty hewitt Win User

    Why don,t you ask your customers if they want to renew a subscription rather than take it automatically. Sharp practise to me.

    This does not mean it's right. Most people will have forgotten about auto renewal.

    It is a method of maximising revenue and not in the customers interest.

    Volunteer moderator seems akin to volunteer [mod removed] locker. Thanks for nothing.
  5. StuartATrueRed Win User

    Why don,t you ask your customers if they want to renew a subscription rather than take it automatically. Sharp practise to me.

    Subscriptions are taken automatically because no one turns off the auto-renewal on the Microsoft Account website. It is the responsibility of the customer to do that, not Microsoft's.

    This is common practice all over the industry, not just Microsoft.
  6. Smwutches Win User

    Why don,t you ask your customers if they want to renew a subscription rather than take it automatically. Sharp practise to me.

    ^This. You're told when you purchase a subscription that recurring billing will be turned on and that you can turn it off at any time so you won't be billed again.
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Why don,t you ask your customers if they want to renew a subscription rather than take it...

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