Why doesn't my Series X work at 120fps?

Hi Rich, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This can be due to corrupted files or overheat.

Let's fix the files first.

Please, reset your console.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

Yes, every think works at 60fps, move it to 120fps, and the controller continually disconnects, and can't play

how do you know it's 120 FPS that's causing the issue? Have you set the same games down to 60 for example?

No it runs at 60fps

Series s doesn't run at 120fps

You are thinking of 1440p at 144hz Vvr with Ray tracing off

Only ps5 (same hardware on digital or disk)

And Xbox series x

The Xbox Series X will feature 120fps all the time. New updates will always have it.