Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1...

Discus and support Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1... in XBoX on Consoles to solve the problem; I got the controller last Christmas and the warranty expired in January now the bumpers don't work and it's cost over 100 dollars to fix it... Discussion in 'XBoX on Consoles' started by TXC fxrce, Nov 26, 2023.

  1. TXC fxrce
    TXC fxrce Guest

    Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1...


    I got the controller last Christmas and the warranty expired in January now the bumpers don't work and it's cost over 100 dollars to fix it

    :)
     
    TXC fxrce, Nov 26, 2023
    #1
  2. Jose Martinez_22 Win User

    Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1 repair after that time period.

    Hi TXC F, my name is Jose and it is my pleasure to help you.

    As the person in the previous message mentions, after a free repair there is a 90-day warranty, there is the possibility that when you buy a control you can also buy or acquire an extended warranty. The only controls that have a long warranty period are the Elite ones.

    Here you can find a Reddit conversation where several users discussed a topic similar to yours, you might be interested in taking a look:

    https://www.reddit.com/r/xboxone/comments/4ds3gd/xbox_elite_controller_warranty_is_too_short/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this information is useful to you, if you have any other questions let me know. I will be happy to continue helping you!

    Greetings,
    Jose.
  3. ngocphi Win User

    Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1 repair after that time period.

    Huh

    Its 90 days after the free repair or the remainder of the warranty whichever is longer that's pretty standard

    At the cost of controllers nowadays you could buy one new unless you are talking about elites

    And controller warranty is 1 year from the date of purchase

    And this is why you buy extended warranty

    There is no 3 years on controllers

    Elites have 2 year warranties fyi
  4. RedCarGamer Win User

    Warranty question

    I think that is how works, because when I bought mine (Im from Europe), the warranty of Microsoft was only 1 year too, but the retailer shop where I bought was 2 years of warranty. For what I understand for this, is always 1 year of Microsoft's warranty,
    you can have more, if you bought in a retailer shop and if in your country the retailers actually do more than 1 year.
  5. RedCarGamer Win User

    Warranty problem (xbox controller)

    Besides the console having 2 years of warranty in Europe you are right, but the controller doesnt use that amount of warranty. For what I could find, controllers in Europe have a 1 year warranty.

    If you bought the console in a retailer or a non-microsoft store you need to check with them. If you bought directly through Microsoft Store you can reach the support like was said by our fellow ambassador NaZoooom but I think the support will say that the
    controller warranty is alredy over.
  6. RolfenGuy Win User

    Xbox Elite Controller Series 2 - Warranty

    Thanks for asking this question, I'm glad to help.

    From what I've seen, the US warranty is 90 days.

    The EU and UK warranty is 2 years I believe, and Australia is 1 year.

    However, I've heard that some people have gotten 1 year warranties in the US.

    Also, I am wondering where you heard of a 3 year warranty, possibly an extra protection plan.

    I am unsure of the Canadian warranty but I saw a post that stated it was 1 year, which is why I need to know did you immediately register your warranty? This seems to be a problem with a lot of purchases.

    Also, buying an extra warranty may be the confusion between the people who didn't add any extras, and the people who did.

    The actual warranty length should be 1 year, however Microsoft makes you purchase extra time.

    At this point, there is no cheap replacement option, so my advice would be: buy the cheapest extra warranty on something expensive you don't want to risk replacing for more money.
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Why doesnt Microsoft make their warranty as a 1 year or however long you bought and then 1...

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