Why does Xbox recommend charging your elite series 2 controller from an Xbox console or PC...

Hi Nex6bot,

Thanks for reaching out to us in the forums for this question. As the Ambassadors have previously stated, the USB-C cord that comes with the Xbox Elite Wireless Controller Series 2 can be used to charge the controller, as well as connect it to your PC or
console so that you may use it in a wired capacity.

For further information concerning your Elite series 2 controller, I recommend the following support articles:

Get to know your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


Since the question has been answered and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
thread as that would violate the Xbox Forum Guidelines).

Happy gaming!

because various socket usb connections and various adapters have different rated amperage and output.

Hi PsycoPyro88,

Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

Get to know your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


Use Shift with your Xbox Elite Wireless Controller Series 2

Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Charge your Xbox Elite Wireless Controller Series 2


If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

https://www.reddit.com/r/xboxinsiders/wiki/ideas

I hope that this information helps you out!

Hi there Sokotto,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Elite series 2 controller. I recommend to try the following articles:

• Get to know your Xbox Elite Wireless Controller Series 2
  
• Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2
• Troubleshoot your Xbox One wireless controller

Give this a try and let us know the results.

Hi PlainMax21! My name is Ricardo an independent advisor ready to help you with this situation!

A charging dock is included with the Xbox Elite Wireless Controller Series 2. Plug the USB-C cable into the back of the dock and then plug the other end into your console or PC. Once the dock is connected, gently place the controller onto it to begin charging.

Have you tried that?