Why does this say I can't look at it but my account is banned?

Please refrain from creating duplicate threads. As mentioned in your original thread you only get 1 chance to submit a case review. Since the enforcement team upheld their decision, there is nothing else that can be done.

Thanks for trying. I know how that feels for you mate. I would feel the same way if I were on your situation. Our best option here is to wait and check back the enforcement website later and see if we could apply for a case review.

It’s possible that it’s a console ban only. For us to identify if your account is currently suspended as well, you may try to sign in your account to a different Xbox console and see if it will work fine.

As of this moment, since your account enforcement details are not loading, I suggest to wait up to 24 hours and check back the website after that.

What exactly is the error message you get when you try to play online?

Please try to access the enforcement website on a different device or different internet browser.

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about what happened.

What does it say when you try to play games online? Have you also tried accessing the enforcement website on a different device or browser?