Why does this keep happening? its been like this for three days help.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this XXBOXMASTERXX

May I know if you tried using a different phone number?

Also, if you want please tell me what's going on exactly to see if I can guide you on the request

PS: here in the public forums no one can check your account info or request a callback, please keep this in mind

Bro, its been three days, like how long does it take. it was pending, it should be like on shipping or shipped. Any information u have for y its like this

It can happen three to four times a day but it mostly happen s in the afternoon and night. So why does it happen so much?

did you find out why bcuz its happening with mine two

Hey there Sparkelz!

I'm sorry to hear about the disconnection issues. Let's see what we can do to get you a stable connection.

First off, when you get disconnected, do you receive any error codes/messages?

Let's start by redownloading your profile. To do that:

• Clear your system cache.
  
• Restart your console.
• Download your profile.
  

Let us know how that goes and if you're getting any error messages/codes and we'll work with you from there! ^_^