why does the minecraft launcher keep displaying this error message ?

Hi Róise, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, run a system scan:

Open the Terminal window by pressing the Windows Key + X and Select "Terminal (Administrator)".

Type this command: sfc /scannow

Press Enter.

If any error is found, they will be patched.

Then use the DISM command.

On the same Terminal window, type these commands:

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Restart your PC.

After that, reinstall the gaming services:

Open the Terminal window by pressing the Windows Key + X and Select "Open Powershell as Administrator".

Type this command:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app.

Restart your device and try to install the game again.

Let me know if it works!

Yes, it keeps loading then it gives same error.

and in the Minecraft Launcher page in the Microsoft Store the install button does not work.

Hi Jesse,

I am now seeing the same error with the Minecraft Launcher app.

I click "Play" in the Xbox app and the error displays

We understand that you are trying to launch Minecraft Launcher when it crashes and displayed an error message "SYSTEM_SERVICE_EXCEPTION." We would like to let you know that there is a known issue regarding the Minecraft Launcher, please check here: Minecraft Launcher on Game Pass for PC Known Issues.

Well, your almost right, its not the launcher thats having problems, its the game its self. Where I click play everything goes normaly then when the game is done preparing, then I get the crash

May I know what country do you live in?

And when you try to open the Minecraft Launcher, do you receive any error message or it just does not open?