Why does netflix go black but subtitles and captions are still seeable?

Discus and support Why does netflix go black but subtitles and captions are still seeable? in XBoX on Windows to solve the problem; I have an Xbox one s digital edition, whenever I go to Netflix I get about 10 to 15 seconds of video and then nothing, words and subtitles are still... Discussion in 'XBoX on Windows' started by George Tillman, Aug 14, 2023.

  1. George Tillman
    George Tillman Guest

    Why does netflix go black but subtitles and captions are still seeable?


    I have an Xbox one s digital edition, whenever I go to Netflix I get about 10 to 15 seconds of video and then nothing, words and subtitles are still appearing but no picture can someone help?

    :)
     
    George Tillman, Aug 14, 2023
    #1
  2. FernandoCarvalhoPV Win User

    Why does netflix go black but subtitles and captions are still seeable?

    My name is Fernando I'm an independent consultant, I'm happy to help.

    There may be a problem with the connection between the device and the TV.

    To fix the problem:

    Confirm you are using an HDMI cable.

    Try reversing the ends of the HDMI cable.

    Avoid using intermediary receivers or sound systems and connect your device directly to the TV using an HDMI cable.

    Try connecting to another HDMI port on the TV.

    Use another HDMI cable.

    If possible, try using another TV's HDMI port.

    If you are able to watch on another TV, the problem may be with the original TV's HDMI port. Contact the TV manufacturer for assistance.

    I hope I helped and see you soon.
  3. SWAT GUY Reborn Win User

    Changing a game's language

    The only way to get subtitles in Portal 2 is by going into Audio Settings --> and then selecting Closed Captioning. If the desired closed captioning language is not there, i believe the game does not support the closed captioning you are looking for. Sorry.
  4. DBD Doom Win User

    How do I turn off subtitles so they stay OFF!?!?

    netflix app doing the same again - no matter NETFLIX account settings or xbox settng (closed caption) or even toggling it in movie - I *always* get subtitles. Annoying! argh!
  5. CFisch96 Win User

    Blu-Ray Player doesn't display Closed Captions.

    I can confirm this for you. I have a dvd that has closed-captions and subtitles in French and Spanish. Turning on the closed-captions options only gets me the French and Spanish subtitles.
  6. IgotTSondabrain Win User

    should i watch forward unto dawn?

    sucks that there is no closed captioning/ subtitles
Thema:

Why does netflix go black but subtitles and captions are still seeable?

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