Why does my xbox series x shut down everytime I try to play the matrix demo .

1. No 2.why? and no it's just a unnecessary step to control the buyers 3.the online requirement sucks and makes me hate video games and xbox does the ps5 do this? 4. I "own" lmfao ya I know I've been wanting to play this demo for a while probably the only reason I even bought a xbox series x and now that it's finally downloaded I can't play why ? Who knows ...5. If the xbox series is so much more better then why can't I play a game I just downloaded? 6. Oh and why is there only a 5 times I can switch my "home system" ? I honestly play on my xbox one x more that is my home system why should I have to change that for a console that's obviously lesser...

On a second glance I think it is a error in the demo it keeps shutting down my console at the exact same part please tell unreal and epic to fix they're stuff or xbox should take this demo into they're own hands it's extremely disappointing that I can't play this I just got a xbox series x probably exclusively because of this demo please fix this demo one way or another

Hi Joseph. My name is Kyle and I'm an independent advisor.

> Everytime i try to play the matrix demo my console shuts down there's a green screen for a split second and it doesnt let me turn it on remotely

Have you experienced this issue in any other games?

> also why can't I play games offline anymore ? I thought the xbox series x was suppose to be better then the xbox one also the fact that I can't play games offline is a horrible choice

Your console must be connected to the internet to retrieve your game licenses. If you set up your console as your Home Xbox, the licenses are kept locally and you can access your digital library even when offline:

Go to Settings > General > Personalisation, and then select My home Xbox. Select Make this my home Xbox..

The Xbox Series X is a significantly more powerful and capable console than the Xbox One; the online requirement has been around since the launch of the Xbox One.

> btw it was saying something like your not logged in but I'm trying to play a demo that's free for all.

You still have to own the game on your account even if it's free to play. And the demo was delisted from the store, so only accounts who added it to their library before it was removed can play it.

Well if the xbox series x can't handle it I might switch systems maybe xbox themselves can update the series x to support it all I know is that its purpose hasn't been served if the purpose was disappointment then yes it has but I suggest making the quality of the xbox console better I can still play demos on my xbox 360 even now so maybe make the xbox series x just as good a demo should be able to work on such a powerful system if it doesn't work then isn't that just a sign of what's to come ? If you want more people to buy a xbox maybe make it better then the xbox 360 games and all like I said I can still play demos on my xbox 360 so this shouldn't be a problem like 20 years later .. please make it work it's like I just wasted my internet gbs for this demo very disappointing that I can't play the game I just spent like 5 days trying to download

we have no ability to contact them, and again, this demo has been delisted and they won't be updating it again. It has served its purpose