Why does My Xbox series x continues to not connect to the internet?

Hello EarlySquid! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues with connecting to the internet. Is it seeing the wifi connection? Have you tried connecting to another network such as a mobile hotspot?

Hi

I have had similar problems with my sons series x dropping internet connection and the only way of curing this was connecting the console directly to the router with an Ethernet Cable. It now works with no issues. I hope this helps.

And to add my sons Xbox one worked perfectly on our WiFi with no issues but the series x has issues, I’ve no idea why it has these issues but the cable sorted it.

Marmite

The Xbox factory reset on the series X still did not work, it wouldn’t connect to the network. I connected my original Xbox one (2014) back up to my monitor and I was able to play online games just fine on there, same Microsoft account and internet that the series X was not connecting too. My Xbox series x keeps saying it has a hardware issue when trying to connect the internet, I’m pretty sure this proves it’s a physical problem with the hardware on my Xbox. I still have warranty on it and can return it and trade in for a new one. I’ll try doing this and seeing if the trade in one works.

Same on muitiple xbox one x, xbox series x, xbox 360. Internet fine not connecting to xbox network.

-My internet connection is fine

-The files I'm attempting to upload are less than 50mb

-I cannot find anything in OneDrive settings relating to Xbox

-Xbox is up to date. Xbox Series X does not have a OneDrive app

-The Xbox will not upload images or videos.