Why does my xbox say i refunded a game that i just bought

Discus and support Why does my xbox say i refunded a game that i just bought in XBoX Games and Apps to solve the problem; So i bought black ops 3 and downloaded it and it says “To play this you’ll need to buy it” even though i bought the game and never refunded... Discussion in 'XBoX Games and Apps' started by 1453k7, Feb 6, 2025.

  1. 1453k7
    1453k7 Guest

    Why does my xbox say i refunded a game that i just bought


    So i bought black ops 3 and downloaded it and it says “To play this you’ll need to buy it” even though i bought the game and never refunded

    :)
     
    1453k7, Feb 6, 2025
    #1
  2. SweetMonet Win User

    Why does my xbox say i refunded a game that i just bought

    Hi, 1453k7! I'm sorry to hear about the issue you're facing with your game. It's my pleasure to assist you today.

    Could you kindly check the status of the game in your order history to see if it indicates "completed," "refunded," or something else?

    You may click the link below to gets redirected to your purchase history, please ensure you are logging in to the correct account.

    https://account.microsoft.com/billing/orders

    Thank you!

  3. Aldar Gansukh Win User

    Game not in my account after refund denial

    Yes it is very weird and the game I tried to refund says "refund failed" it does not say refunded. I noticed that a while ago and just waited if it will fix it self but it didnt and got an email saying my refund was denied. When I checked my xbox library the game I tried refunding was not there anymore and went to the store there it was saying I have to buy it again
  4. nickromero1 Win User

    Xbox refunds

    Bought an Xbox One X for the first time. Never had Xbox before. Bought the game Anthem (first xbox game ever) and realized after 20 min that i didnt like it. Reauested a refund and was denied. Took the Xbox back to the store for a full refund. My question
    is simply, why wouldnt i be able to get a reund for a game that i just bought minutes before? I dont care about the money, its strictly principle.
    Refund for 24.00 somthing
  5. Walesyyyyy Win User

    Microsoft bank dispute.

    Hi, I’m struggling to understand how this means I’m at my limit as it doesn’t say what the limit was when I scrolled down to read eligibility, so does this mean the limit is 2 The in game currency that I have bought has not been Used at all so why shouldn’t I be granted a refund?
  6. grahamveitch1 Win User

    Call of duty modern warfare

    Hi yes i am .if the console does become damaged because of this would they repair other wise i will ask for a full cash refund or to return the game to where i bought it saying it is not fit for purpose.and why cant any one get it touch with either company's
    ?
Thema:

Why does my xbox say i refunded a game that i just bought

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