Why does my Xbox keep syncing while I’m playing

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues, In order to offer you better assistance please give me a little more context of the problem, Are you receiving any error messages?

Is the sync happening with all games or just one in particular?

I will be attentive to your response.

Best regards.

Keep seeing sync with data but does not load or let me play my game.

Hi Verified✔️T_Law, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your controller pairing.

To unpair it, press and hold the pair button on top of the controller for a few seconds until it vibrates twice.

Then, pair it again.

Turn on your controller by pressing and holding the Xbox button.

Press and release the Pair button on the Xbox.

Within 20 seconds, press and hold the controller’s Pair button a circular button on top of the controller as you hold it in your hands) until the controller's Xbox button flashes a few times.

That means it's searching for a console.

The Xbox button stays lit once it's connected.

I hope this helps.

I’m playing halo infinite and I’m having the same issue at the tower. My progress will save and I’ll reach saving checkpoints. But when I quit the game and eventually resumed the game within 1 minute of quitting and leaving the game, my progress did not save. The same thing happened last night. Why does this keep occurring and what needs to be done in order to save my progress?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ROBLOX_BOOSA

Additional information is needed, please tell me:

Is this happening on Xbox or PC?
If it’s on Xbox, what console do you have?
If it’s on PC, are you using windows 10 or 11?

In any case:
Please try attaching a picture or video of the problem (don’t forget to conceal personal information)
When this started to happen?
Are you using an insider build / beta OS in your device?
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed