Why does my Xbox keep muting my friends and then not letting me umute them

Hey there!



We currently have a service alert up for this issue at this time. We would be unable to speculate on how long it will take to get things back to normal, however, we have teams hard at work to get things back up and running. Once
it has ended please let us know if this still occurs. You can stay up to date on things on
our status alert page.

It was a known problem effecting a lot of people. It has since been fixed.

Yes but blocking and muting does not remove someone who is not following me

. Let me explain it as if I was the person who added me. Okay here goes, I recently added someone as a friend but they blocked and muted me without adding me back. So I changed my relationship with this person and removed them as a friend. I no longer see them
in my friend's list and that is what is supposed to happen. But for some reason, my profile is stuck in their follower's list and it says I am still following them. How am I still in their follower's list when I am no longer following them almost a year later

Muting on the party or chat game?

Maybe you press any button with knowing.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Umut, how are you today? Hope you're well.

Umut, have you tried to redeem it via the console or PC xbox app?

Also, that code, which your friend gave you, is to use in America? The same region which you changed your account to?

Check if the region is correctly changed.