Why does my Xbox keep losing connection to my controller and internet at the same time?

Discus and support Why does my Xbox keep losing connection to my controller and internet at the same time? in XBoX on Consoles to solve the problem; Hi, My console appears to have an intermittent fault whereby it will disconnect from the wireless controller and from the internet at the same time.... Discussion in 'XBoX on Consoles' started by AdsLeeder, Mar 28, 2020.

  1. AdsLeeder
    AdsLeeder Guest

    Why does my Xbox keep losing connection to my controller and internet at the same time?


    Hi,

    My console appears to have an intermittent fault whereby it will disconnect from the wireless controller and from the internet at the same time.

    Initially, from reading up, it was suggested I replace the small board that is attached just under the Xbox casing. A very easy fix.

    However, this hasnt worked.

    Any ideas?

    Thanks!

    :)
     
    AdsLeeder, Mar 28, 2020
    #1
  2. Vinniebe86 Win User

    Why does my Xbox keep losing connection to my controller and internet at the same time?

    Have you checked you router and have you updated your controller?
  3. ChookiPooki Win User

    Xbox one controller disconnects when I lose connection to the internet

    I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
    supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.
  4. AlexBRrs Win User

    : External USB HD blocking wireless connection

    Thats the weird part, the signal from wi-fi and connection to the router keeps the same, it justs lose the connection to the internet.

    In AUTO mode it loses the IP address and DHCP error appears and in static mode it just loses the internet connection. But the connection to the router, the Wireless keeps the same.

    i will test it on my brother in law's xbox one to see if it happens as on my one.
  5. INFAMOUSxTYRANT Win User

    Server timed out every online matchmaking game

    I think I figured out the problem, I just don't know how to fix it. I think my Internet connection randomly slows or diss connects, thus losing connection with the server. I've had the same Internet for awhile and I've never had problems. Is there any settings
    I can change to keep the high speed connection for extended times?
  6. Fluttershy Gang Win User

    Xbox Live disconnects when game starts; will not reconnect

    Also, when I lose connection and do a connection test, the Xbox will not connect to my router. It essentially is losing my router every time I try to do something that uses the Internet.
Thema:

Why does my Xbox keep losing connection to my controller and internet at the same time?

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