Why does my Xbox keep crashing?

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Nathan, Is your console connected directly to an electrical outlet or is it connected to some kind of stabilizer with other equipment?

Is it in a well-ventilated place, do you mention that you've tried resets on it, have you tried a factory reset?

Hi, XHay! I'm Kim, an Independent Advisor and I’m happy to help you today.

Let’s try some steps to isolate the issue. Press the Win + R key to open the Run dialog.

Type cmd and click OK to open Command Prompt.

In the Command Prompt window, type the following command and hit Enter to execute:

WSReset.exe

Try installing your game through MS store app.

Hi doug,

You could try an
offline update instead. This will update the console offline. Sometimes updates glitch or become corrupt. This will be next step if the factory reset doesn't work.

Thanks,

Brad

Hi there,

is your console set to Instant-On if so please try to set it to Energy-Safe mode to see if that makes any difference.

It will fully turn off each time when powered down, so boot time will be a bit longer, but it's good to know if it helps (or not)

Another thing to try would be to try a factory reset (with keeping games and apps installed) to see if that helps anything.

for the steps see:
https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

Let us know the results

It sounds like it could be a connection issue, I've had the same problem with some games and had to end up reinstalling the games. But more and likely what's causing it is there might be a file that is corrupt that's making the game force crash.