Why does my xbox controller sync with my console but no buttons work?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform a powercycle on your console by following the steps below accordingly:

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console". ​​​

After that, check if there will be an improvement.

it does work when i just press the sync button on my controller, without it being plugged in, and while its synced to the xbox, but this is a rare occurrence. and i still have to power on the xbox just to turn on the controller.

this is a newly refurbished controller, so i doubt it is the sync button itself either.

[quote user="UR MAN SWEENEY"]my xbox wont sync any controllers not even with the charger wire,[/quote]The Play & Charge cable carries no sync data. It cannot be used to sync a controller, only to provide power to a controller.

i can turn my xbox on
with my controller but still doesnt sync.

Power on the console with the power button and let it finish booting. Then power-on the controller with the Guide button. When the controller's lights start spinning, hit the sync button on the console.

i
have noticed that when the green lights spin on the console after pressing the sync button that only three are spinning controller or user two does not light up at all..

It's possible your controller is damaged in some way and can no longer sync. Try
to re-pair the controller using the steps provided above.

Hi Darth! My name is Ricardo an independent advisor ready to help you with this situation!

Please help uploading pictures of the controllers you try to connect to the Xbox 360 that doesn't work.

Wired controllers come with the cable plugged for Xbox 360 controllers

Are you pressing the Sync button on the controller and the console? Does the controller and the console Xbox button flashes when you press it?

This does not work as in order to update the controller it need to be connected to the xbox. I thought it was my controller and i got a whole new one to experience the same issue..Even when i have it plugged in it is still not syncing and the sync button
on my xbox one x is not working at all.