Why does my wireless headset cut out audio on xbox party pc or crash it entirely?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Random_022, this is even strange to happen on your PC, usually the PC would have to indicate some error message, and the party is usually more related to NAT and the Internet than to the system.

Say one thing, do you have any active antivirus on your PC that is doing real-time PC monitoring, like Norton, Mcfee etc?

Have you checked if you have the latest version of Windows installed, at 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

The OFFICAL Wireless Xbox Headseat is CHAT ONLY. There is no way to get game audio out of the headset.

-

So game audio=Tv

Chat/Party=Headset

I am also experiencing audio cut out/ stuttering. I have narrowed it down to the adapter that I am using (Windows 10 Adapter for controller). I have an Xbox Series X where I can play Warzone as a comparison. I do not get the same audio cuts outs playing on Xbox as I do on PC playing Warzone and when I disable Dolby Atmos on PC the cut out stops completely.

From what I can tell this is a support issue of the adapter to deal with the increase data to the Xbox wireless headset..... just my findings.

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you're experiencing audio cut outs and no sound while playing Call of Duty online, here are some steps you can try to troubleshoot the issue:

Check your headset's battery level: If your wireless headset battery is low, it can cause audio cut outs or no sound. Charge your headset fully and see if the issue is resolved.

Check your headset's firmware: Ensure that your headset is running the latest firmware. You can do this by using the Xbox Accessories app on your Xbox console or Windows 10 PC.

Check the game settings: Go to the game settings and ensure that the audio settings are correctly set to your headset.

Why would factory resetting my console have anything to do with my headset audio cutting out after a recent headset update?! Im not resetting my console…