Why does my screen go black in roblox im on the xbox series x

Hi LelandSchmitt, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Error 103 in Roblox typically occurs when there is a network connection issue between your Xbox Series X console and the Roblox servers.

Check your internet connection: Ensure that your Xbox Series X is connected to a stable and reliable internet connection. You can test your network connection by running a network speed test or trying to access other online services.

Restart your Xbox Series X: Power off your console completely, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn on your Xbox Series X and try launching Roblox again to see if the error persists.

Clear Roblox cache: On your Xbox Series X, go to "My games & apps" > "Manage apps" > "Roblox" > "Saved data" > "Clear reserved space." This will clear the cached data associated with Roblox, which may help resolve the error.

Reinstall Roblox: Uninstall Roblox from your Xbox Series X and then reinstall it. To do this, go to "My games & apps" > "Full library" > "Roblox" > "Manage game" > "Uninstall all." After uninstalling, reinstall Roblox from the Microsoft Store.

Hi Jacob,

I'm Anirban and I'll be happy to help you.

May I know from when are you facing this issue? Have you tried to remove your account completely and restart device then add it again to see.

Best Regards

Thanks for the information.

In this case try these:

Press the power button for 10 seconds and see if it restarts with any screen or display it.

Kind regards

i faced this issue this morning when i first turned my xbox on, and i cant remove my account because i cant see what i press