Why does my recently purchased Series X crash during games?

Discus and support Why does my recently purchased Series X crash during games? in XBoX Games and Apps to solve the problem; I just purchased a refurbished Series X from Gamestop. It crashes whenever I play a game, typically within minutes of playing, though one time it... Discussion in 'XBoX Games and Apps' started by Johnathan Thompson, Apr 27, 2023.

  1. Why does my recently purchased Series X crash during games?


    I just purchased a refurbished Series X from Gamestop. It crashes whenever I play a game, typically within minutes of playing, though one time it crashed in the main menu before I started to play. From what I can see this issue is not uncommon between both new and used consoles.

    :)
     
    Johnathan Thompson, Apr 27, 2023
    #1
  2. Johnathan Thompson Win User

    Why does my recently purchased Series X crash during games?

    The issue is still occurring. It seems more likely to occur on more demanding games.
  3. Miguel Molina O Win User

    Why does my recently purchased Series X crash during games?

    Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

    Please proceed to do a power cycle to fix the issue

    1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

    2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

    If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

    Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

    If your problem persists or the problem is fixed please let me know!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
  4. Tezzerrific Win User

    MW2 crossgen bubdle

    series x has disc drive and the series s does not

    smart delivery is so it downloads the content for the specific console

    hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.
  5. Mecha Nabeshin Win User

    Warzone and Halo crashing/shutting off series x

    I’m having the same problem with my Series X and Halo. Sometimes just the game crashes, sometimes the entire console shuts down. I have tried all of the above suggestions and it still happens.

    I purchased the Series X specifically for Halo. Very frustrating.
  6. CRzY Perks Win User

    Forza Horizon 4 Steam user and Xbox Game Pass user in the same convoy

    I am experiencing the same problem but in reverse. I am using an Xbox Series X and can play Forza Horizon without it crashing, until I join a convey, at which point my game crashes.

    Appears to have been happening since the update that was recently applied for the game.
Thema:

Why does my recently purchased Series X crash during games?

Loading...
  1. Why does my recently purchased Series X crash during games? - Similar Threads - Why does recently

  2. Why does it say check back in a little bit we're having trouble getting your stuff right now

    in XBoX Games and Apps
    Why does it say check back in a little bit we're having trouble getting your stuff right now: Why does it say check back in a little bit we're having trouble getting your stuff right now Under manage 90a66804-4e5e-48cf-a77e-8f470cf4f761
  3. Why does my series s controller keep disconnecting but then reconnecting in the space of 4...

    in XBoX on Consoles
    Why does my series s controller keep disconnecting but then reconnecting in the space of 4...: My controller will keep disconnecting then reconnecting in the space of 4 seconds or so 3c1d912e-4365-427a-b8c6-3d0465f912cf
  4. Why does my Xbox get "filtered" by my router?

    in XBoX on Consoles
    Why does my Xbox get "filtered" by my router?: I'm a bit frustrated because i had a similar issue with my Xbox One as i am having now with my Xbox Series S where my router will only filter out my Xbox from being connected to the internet. I've...
  5. Why does my Microsoft app keep closing by itself

    in XBoX on Windows
    Why does my Microsoft app keep closing by itself: It keeps closing by it self every time I open it 2eaecb15-01a9-4740-9271-1f0f7dfc02b9
  6. Why does a check device conection screen pop up when trying to load diablo

    in XBoX Games and Apps
    Why does a check device conection screen pop up when trying to load diablo: I bought and downloaded the ultimate edition diablo. Now when trying to load rhe game a screen pops up and says check device power. I can sill hear the TV make noise if I hit the home brand I can...
  7. Why does my xbox one read a ssd as a media player

    in XBoX on Consoles
    Why does my xbox one read a ssd as a media player: I put in my hp ssd p500 but my xbox reads it as a media player. I wanted to use the ssd as a gigabyte expansion. c016e10d-6337-4924-b2f7-cd883d0d04d1
  8. Why does this keyboard pop up when I push the left thumb stick on my Xbox controller?

    in XBoX on Consoles
    Why does this keyboard pop up when I push the left thumb stick on my Xbox controller?: [img] can anyone help me please, I try to play games on my computer with a controller and when I push my thumb stick down it pulls up this keyboard and I can’t find where it comes from * Moved...
  9. Why does my Xbox keep turning my TV on?

    in XboX Insiders
    Why does my Xbox keep turning my TV on?: I turned CEC off, and I made sure all the CEC settings were off, but my Xbox still turns my TV on, my remote play also is not able to turn my Xbox on without turning on the TV. submitted by...
  10. Why does my friend have to copy a game from his external to his internal hard drive?

    in XBoX on Consoles
    Why does my friend have to copy a game from his external to his internal hard drive?: my friend has 600gb on his external hard drive but it wont let him play the games he has on it unless he copys them to his internal hard please help i really want to help him fix this i looked up...