Why does my Mojang to Microsoft email not exist?

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Did you make sure that you use the same exact and correct email address or Microsoft account you used to migrate your account from Mojang to Microsoft account?

Please try to sign in your account online via https://account.microsoft.com/ if it would accept your email address. Please make sure to double check your email spelling and characters.

Thank you for your help!

Although no one is really helping me.

My problem is about mojang and microsoft account at the same time. so when I speak with microsoft support they ask me to go to xbox support when I go to xbox support they say that they dont have the 'tool' to help me recover my mojang or microsoft account that's why i need to speak with mojang when I go to mojang they ask me to ask xbox support again becauase they don't have access to microsoft account.

although my problem is really simple as i said i merged my mojang account to a microsoft one with the same email as my mojang one. but when i tried to log in with the microsoft account (which is the same as my mojang one) i got a messege that say's this account doesn't exist(although i merged it before and was already exist) would you like to create one ??? so i created the account again but then i didn't get the access to minecraft because they said that i should buy it (which means that the merge didn't happen) so when i tried to log in with my mojang account i got a messeage says that the account is already merged. so what i really want is what is the microsoft account that is linked to my mojang account if the merge really happend ????

Hi Dragonboy108!

I just want to confirm if you still have access to your Mojang account in game or through the website?

If you still can login using an email that no longer exists to Mojang or Minecraft website, you can actually start the migration process to a Microsoft account. You have an option to use an existing Microsoft account or create a new account.

so the problem kinda is that I did not forgot my email. mojang made a new email for my minecraft account.

my minecraft account is linked to a email I don't know the existence off

Hi there Josef,

I did migrate my Mojang Account to a Microsoft Account.

I did get an email to confirm the migration went well.

The email address of my Mojang Account is the same email address than that of my Microsoft Account.

The migration took place on 20 juli 2022

Mojang has confirmed me, just before they closed my ticket, that there was no paid Minecraft Content active on my Gamertag .

Does it help that I noticed that my Gamertag on the Mojang Account was different than that of my Microsoft Account.

Both helpdesks had me run through the article you mentioned. Microsoft had me also reinstall the Minecraft Launcher.

Thank you for trying to help.