Why does my controller turn off when I use my keyboard and mouse

Are you using the keyboard to turn on the console, or a regular controller?

My suggestion is to try using a regular Xbox One Controller (any should do, standard, Elite Series 1 or 2) to turn on the console, launch the game, then turn off the controller, and connect the keyboard and mouse after the controller has been turned off,
you should then be prompted to select an account to use the keyboard and mouse with for the game.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello InstantGamer, unfortunately the Xbox controller has timed shutdown and there is no way to prevent it from turning off through some kind of setting.

The xbox has 3 usbs. 1 is used by the hard drive, 2 is used by the mouse. 3 is used by my keyboard. The keyboard has 2 usb porta one for the usb passthrough and one so it works. I got bot of them plugged in but one of them is in a charging brick
next to my xbox. It still turns off.

Take the mouse out of #2 and place the controller there, take the mouse and place in the keyboard. My controller never turns off when plugged directly to the xbox. No matter what one of the devices in your xbox must go for the controller. Make everything
else work through your pass through with the keyboard.

Problem solved.

Unfortunately that doesn't answer my question. When buying a console version of a game does that mean that you have to use a controller to play it or can you use a mouse and keyboard instead? I don't think of console games as being designed to use a mouse and keyboard.

Switched out the USB cable and it still is turning off and going into sleep mode when I am just using the controller to run my headphones through and using keyboard and mouse. Going to suggest the feature to Microsoft Xbox and see what comes of it.