Why does my controller reconnect when I press the windows button?

Hello,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having concerns with your controller. Let me see how I can assist you with this concern.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• Xbox app and Gaming services version?
  
  • Xbox app > select Profile picture > Settings > About.
    
• What troubleshooting steps have you done?
  
• Does it behave the same way before?
  
• Recent activity or changes made before the issue appeared?
  
• Have you downloaded the Xbox Accessories app?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Create a test profile and see if it behaves the same way
Create a local user or administrator account in Windows - Microsoft Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

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We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

This seems to happen every once and a while as well. I think it has something to do with the kinect sensor knowing ur there but the game does not. It's a very simple fix. When it happens (ur controllers on but still reading disconnected) all u have to do
is hold the Xbox button on the controller and disconnect the controller then press the Xbox button to reconnect. Simple.

Try re-syncing the controller to see if that helps.

Press the sync button on the front of the controller and the sync button on the console to see if it will reconnect.

Is your controler connected to the console? You can reconnect the controller by holding the button between the left and right bumper until the home button starts flashing. Also press the connect button on your console. Both should stop flashing when the
console and controler are connected.