Why does my controller disconnect when I connect my wireless turtle beach headset to my...

Discus and support Why does my controller disconnect when I connect my wireless turtle beach headset to my... in XBoX on Consoles to solve the problem; When I connect my wireless headset it assigns to my controller/profile. While I’m playing certain games (nba 2k24) it will disconnect my controller as... Discussion in 'XBoX on Consoles' started by JD 870, Jan 15, 2024.

  1. JD 870
    JD 870 Guest

    Why does my controller disconnect when I connect my wireless turtle beach headset to my...


    When I connect my wireless headset it assigns to my controller/profile. While I’m playing certain games (nba 2k24) it will disconnect my controller as if it’s not on but the controller will still be on and I will have to turn my controller off and disconnect my headset, then turn my controller and headset back on for it to work again. It does this sometimes in the middle of an online game.

    :)
     
    JD 870, Jan 15, 2024
    #1
  2. GMAN990 Win User

    Turtle Beach disconnects me from live

  3. smileskybird Win User

    How do I hook up my turtle beach headset without having to go thru the controller?

    Get Kinect.

    I have Turtle beach X42. I connect it to my console via optical port. The only thing not wireless about it is the chat cable that needs to be plugged in. But it does produce good Dolby 5.1 surround sound. I know turtle beach does some headsets which are
    completely wireless involving a Bluetooth dongle.
  4. GMAN990 Win User

    Router

  5. tejo chase Win User

    Wired versus Wireless Controllers/Headsets

    I use the elite controller so wireless (mostly) when I get the low battery notification I have a wire that's permanently attached to my Xbox close to hand so I can go wired before the batteries die. I also currently have a turtle beach wired headset that's
    connected to my controller, but I'm about to purchase the arctis 9x wireless headset.
  6. CHRIS+ Win User

    Wireless Controller & Bluetooth Headset Disconnects Frequently From Xbox One X

    I'm having the same issue. I have a wireless Turtle Beach Stealth 600 Headset + Xbox One X. Both my headset and controller will sporadically disconnect. Often at the same time. I have to restart both.

    Putting my console in power saving mode and having batteries charged helps reduce frequency but it still occurs. I have my firmware updated on the controller and headset, but the headset firmware hasn't been updated in a couple years. I have checked for
    firmware updates but Turtle beach hasn't released any newer builds.

    I also seem to get this issue moreso when I'm using the Stealth 600. It definitely seems like the two wireless devices are having some sort of interference.
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Why does my controller disconnect when I connect my wireless turtle beach headset to my...

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