why does my brand new series x not download games at appropriate speeds?

Hello,



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Respectfully,

Hello T C7,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, your Xbox Series X console is experiencing slow download speed of the game. Let us check and see on what we can do to help resolve your concern in a timely manner.



For the complete troubleshooting steps. check the articles provided in the links below:

• Troubleshoot slow game or app downloads | Xbox Support
  
• Troubleshoot your network connection speed | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.





Sincerely,

I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.

So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

Why would a game made for an Xbox Series X work on an Xbox One X?

If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)

I am having this problem as well. Brand new series x, brand new controller, brand new batteries. System is up to date and so is the controller. Has to be a software issue, this does not happen on my Xbox One.

Hi,

I just downloaded Fallout 4 with my game pass on my brand new series X… and I’m having the exact same issue. Any help would be appreciated!