Why does my account say that I’m not friends with anyone but their account say I am their...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform an extended powercycle and reset your network hardware on your Xbox by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Thanks Rodrigo for the info but it says I’m suspended indefinitely yet on the email they sent me saying my acclutn was suspended it also said “we look forward to seeing you back on the Xbox service soon” why is that? Does that mean that I have a chance of getting my account saved. I’m very concerned as I’ve spent a lot on my account

I did not say that word that was my friends that’ was say that stuff I’m sorry for that I will not say it again I promise

Plz I need this account back it’s been 3 years

Hello,

I’m able to sign into Xbox Enforcement on any other Xbox account except my main account that’s permanently suspended. I can’t sign into my main account on Xbox because it says I’m permanently suspended and I can’t even find out why.

Does anyone else have some bugs in the archievments? i got 7 from the dlc but my account says 50 of 60 but i have 57 of 70. when i compare my archievments with a friend it says 57 of 70. :/