why does my account keeps sign out on its own when i try to log in

Discus and support why does my account keeps sign out on its own when i try to log in in XBoX on Windows to solve the problem; Why does everytime i try to log onto my xbox account on xbox.com and i put my password it says hang on a moment while we sign in and it wont let me... Discussion in 'XBoX on Windows' started by Ayman Khalil1, Jun 26, 2024.

  1. why does my account keeps sign out on its own when i try to log in


    Why does everytime i try to log onto my xbox account on xbox.com and i put my password it says hang on a moment while we sign in and it wont let me sign in please im desperate i talked to support and said that i had to wait 24 hours but still nothing

    :)
     
    Ayman Khalil1, Jun 26, 2024
    #1
  2. Lumie Helps Win User

    why does my account keeps sign out on its own when i try to log in

    Hi there Ayman K.

    I am Lumie and I would love to assist you today.

    I am so sorry you are having issues logging into your Xbox account.

    Here are some potential causes and solutions to help you troubleshoot the problem:

    Account Security Measures

    Microsoft might have detected unusual activity on your account, leading to temporary security measures. This can include signing in from different locations or devices that Microsoft doesn't recognize.
    Ensure that you have correctly set up and are using two-factor authentication (2FA) if it is enabled. This adds an extra layer of security and might be causing issues if not configured correctly.

    Browser Issues
    Sometimes, browser cache and cookies can cause issues with signing in. Clear your browser's cache and cookies, then try signing in again.
    Ensure that you are using a compatible and updated browser. Some older browsers might have compatibility issues with modern websites.
    Try logging in using incognito or private browsing mode to rule out extensions or cookies affecting the sign-in process.

    Network Problems
    Ensure that your internet connection is stable and not experiencing intermittent issues.
    If you are using a VPN or proxy, try disabling it and see if that resolves the issue. Sometimes, these services can interfere with login processes.
    Check your firewall and security software settings to ensure they are not blocking Xbox.com.

    Account Issues
    If there were multiple unsuccessful login attempts, your account might be temporarily locked. Waiting 24 hours is usually advised, but if the issue persists, further action might be required.
    Ensure your account information, such as email and phone number, is up to date. Sometimes, verifying your account details can resolve sign-in issues.
    Try resetting your password to ensure you are using the correct credentials.

    System and Software Issues
    Ensure your operating system is up to date. Sometimes, outdated software can cause compatibility issues.
    Ensure there are no software conflicts on your device that might be causing the issue. This includes security software that might be blocking certain features.

    I hope this helps.

    I shall be here for your response. -Lumie
  3. Belen T.C. Win User

    Why does my Microsoft account auto log out on its own accord?

    Hello Micael,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



    Thank you for understanding.

    Sincerely,



    Microsoft Community Moderator

  4. Belen T.C. Win User

    Why does my Microsoft account auto log out on its own accord?

    Hello Micael,

    Thank you for posting in Microsoft Community.

    We understand you are having issues with your Microsoft account logging out when accessing Minecraft. This issue may be caused by a temporary glitch in the system or a problem with your network connection.

    Here are some steps you can try to fix it:

    - Check your internet connection and make sure it is stable and secure.

    - Clear your browser cache and cookies and try signing in again.

    - Update your Xbox app and Minecraft launcher to the latest version. Go to Microsoft Store App, select More > Downloads and updates > Get updates.


    - Reset your Microsoft account password and try signing in again. You can reset your password by going to Recover your account (live.com)


    - If the issue persists, try uninstalling and reinstall Xbox App and Minecraft Launcher.

    I hope this helps! If you’re still having trouble, please let me know we will do our best to help you resolve this issue as soon as possible. Have a great day!



    Sincerely,



    Microsoft Community Moderator
  5. KristiaanCalitz Win User

    Minecraft disapeared?

    When I logon to TL Launcher which is a cracked launcher I can log in with my Microsoft account and use my Mojang skin... Thats whats confusing me and yes I know its a cracked launcher but why does it pick up all my details of my MC account when I log in with this account but when I use the official launcher it says I dont own the game at all.
  6. ngocphi Win User

    Paid games not transferring to new pc

    . i recently got my new pc for christmas and logged into an account i just made. now when i try and get minecraft it makes me pay for it even when i logged into my original account that owns it.

    That a countradictiom

    Ok first and foremost you must download the xbox app and sign into it with your purchasing account and download the game

    Then sign out and sign in with the new account on the xbox app

    NOT windows
Thema:

why does my account keeps sign out on its own when i try to log in

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