WHY DOES MICROSOFT SOLITAIRE ADS TAKE ME TO THE NIGERIAN MICROSOFT' STORE?

Hello, auntvee. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Microsoft Solitaire ads come from ads from Bing Ads campaigns. They are not Microsoft ads, but private ads being paid to show. Maybe someone is advertising a game or app that redirects to the Microsoft store Nigerian page for the game/app.

Feel free to ask back any questions.

The Solitaire Collection ran just fine yesterday. It showed the ad, you viewed the ad, then used the "X" in the top right corner, which brought you back to the solitaire game you were trying to play. Today, after the ad runs, it automatically takes you
to the Microsoft store. When you exit the store it brings you back to the solitaire game but runs another ad, then brings you to the Microsoft store. This happens repeatedly and you can't get past the ad to play the game. I'm wondering if the free version
of these games is going to not longer be available, or if MS is planning to fix this issue.

Hi Kebiru. My name is Kyle and I'm an independent advisor.

Double-check the details you are entering, and make sure they are correct.

Note that your Microsoft Store region must be set to Nigeria to use a Nigerian payment method.

Change your country or region in Microsoft Store: https://support.microsoft.com/account-billing/5895e006-34f4-10f7-16b1-999e40adb048

If it's still not working, you may need to get in touch with your payment provider to see if there's a known issue or if they're blocking the card from being added to Microsoft services.

Hi Garrymcmartin, my name is Adam.

I’m sorry to hear that you’re experiencing inappropriate ads while playing Microsoft Solitaire. I understand how frustrating it can be to have to deal with unwanted ads. Here are some steps you can take to reduce the number of ads you see:

1. Upgrade to the premium version of the app: The premium version of the app eliminates ads completely. It costs $1.99 per month or $14.99 per year.

2. Install an ad-blocker: You can install an ad-blocker like Adguard to block ads in the Solitaire game.

I hope these suggestions help you reduce the number of ads you see while playing Microsoft Solitaire.

Let me know if you have any other questions or concerns.
Adam.

Was the game that had the advertisement Microsoft Solitaire Collection, or was it just titled Klondike? If the game was just Klondike, then that has nothing to do with Microsoft/Xbox. Only Microsoft Solitaire Collection does. You can also report the game on the Microsoft Store page under Additional Information by selecting Report This Product.