Why does microsoft not send my2fa code to my phone?

I so not have the security information, i have the password and the email and the 2fa code methods are my phone number and my phone number, nothing else. I locked myself out lmao.

Hey Arthur!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, do you have access to the account security information on your Microsoft account? I.e. SMS phone number and Email address.

If so, kindly check your email addresses to see if you have received the verification codes on your email address that is associated with your Microsoft account.

Thank you for your response.

I understand nothing to worry, the next and only best option you have to recover your account is by submitting the account recovery request through the account recovery webform here on this link:

https://account.live.com/acsr

After submitting the recovery request, you will receive an update from the account recovery team within 24 hours.

In the event that this won't work, kindly try to submit another request with more accurate details since this is the only option to recover the account.

Thank you so much for your time! I hope you have a great day!

All three accnts are linked to current phone. Cant do anything with current phone bc wont send code anymore why?

@Apensaus - Phone support does not have access to the codes and will send them back here. Forum support will resend the codes.